Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.
Need help?
UK Customer Services0330 880 3600*
Open Monday to Friday 9:00am to 6pm, Saturday 8:30am to 4pm and closed Sundays.
*Calls are recorded for training and quality purposes.
Other Guides
Official name: Commonwealth of Puerto Rico
Capital city: San Juan
Languages spoken: Spanish, English
Population: Around 3.2 million
Currency: US dollar (USD)
Time zone: GMT-4
Driving side: Right
Climate: Tropical, with warm weather year-round, a rainy season from May to November, and a risk of hurricanes in late summer and autumn
Puerto Rico is a Caribbean island and an unincorporated territory of the United States. Known for its blend of Spanish and American culture, the island offers colonial history in Old San Juan, lush rainforests in El Yunque, and beautiful beaches along its coasts. While its political status is unique, Puerto Rico functions much like a US state, making it familiar yet distinct for visitors.
Puerto Rico is part of the Greater Antilles, lying east of the Dominican Republic and west of the Virgin Islands. The main island is mountainous, with the Cordillera Central range running through its centre, while coastal areas are flatter and dotted with beaches. Offshore islands such as Vieques and Culebra are also popular with travellers.
Luis Muñoz Marín International Airport in San Juan is the island’s main gateway, with direct flights to major US cities and some international destinations. Driving is the most practical way to get around, with car hire widely available. Public transport is limited outside San Juan, though taxis and rideshare services operate in urban areas. Ferries connect the mainland to outlying islands like Vieques and Culebra.
As a US territory, Puerto Rico follows US entry requirements. UK citizens typically require an ESTA or visa to enter the United States, which also applies to Puerto Rico. The nearest British diplomatic presence is the British Embassy in Washington, D.C., though consular support can also be accessed via US-based services.
The US dollar (USD) is the official currency. Credit and debit cards are widely accepted, and ATMs are common across the island. Prices are comparable to those in mainland US, with tourist areas sometimes carrying higher costs. Cash may be useful in rural areas or at small local businesses.
Puerto Rico’s healthcare system is similar to that of the mainland United States, with well-equipped hospitals and clinics in major towns and cities. Standards are generally high, but medical treatment can be expensive without insurance. Travellers should ensure they have comprehensive cover, including for medical evacuation in case of emergencies. Tap water is treated and safe to drink in most areas, though bottled water is widely available.