Customer Care & Sales team: 0330 880 3600 - 9.00 am – 5.00 pm - Monday to Friday.
We can also assist you via email and also have responses to many Q&A on the website
You can buy Direct-Travel Insurance online as usual.
When the appropriate winter sports premium has been paid some of your own winter sports equipment will be covered. The equipment cover will vary between brands, as such please refer to the winter sports section in your policy wordings for full details.
Most policies will cover Ski's (including binding), ski boots, ski poles and snowboarding as a minimum, whilst others will include additional cover for further equipment including ice skates. If you are looking to cover a specific item please refer to the policy wording or speak to a member of the customer care team, who will be able to confirm what equipment will be covered by your policy.
UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)
UK Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day