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Historical Policy Wordings

Here you can find all of our important documents, with travel insurance Policy Wordings dating from 21 July 2009 up to our current versions. The policy documents are available in English.

Current Travel Insurance Policy Wordings (Purchased from 1st December 2015 onwards):

  1. New Travel Insurance Policy Wordings

Historical Policy Wordings

  1. From 3rd December 2014 to 1st December 2015
  2. From 12 June 2014 to 02 December 2014
  3. From 3 December 2012 to 11 June 2014
  4. From 2 October 2012 to 2 December 2012
  5. From 1 December 2011 to 1 October 2012
  6. From 25 July 2011 to 30 November 2011
  7. From 24 March 2011 to 24 July 2011
  8. From 10 November 2010 to 23 March 2011
  9. From 24 February 2010 to 9 November 2010
  10. From 1 December 2009 to 23 February 2010
  11. From 21 July 2009 to 30 November 2009

Previous Travel Insurance Policy Wordings (Purchased from 1 December 2011 to 1 October 2012):

  1. Travel Insurance Policy Wording
  2. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 25 July 2011 to 30 November 2011):

  1. Travel Insurance Policy Wording
  2. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 24 March 2011 to 24 July 2011):

  1. Travel Insurance Policy Wording
  2. Travel Insurance Policy Summary
  3. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 10 November 2010 to 23 March 2011):

  1. Travel Insurance Policy Wording
  2. Backpacker Policy Wording
  3. Travel Insurance Policy Summary
  4. Backpacker Policy Summary
  5. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 24 February 2010 to 9 November 2010):

  1. Travel Insurance Policy Wording
  2. Backpacker Policy Wording
  3. Travel Insurance Policy Summary
  4. Backpacker Policy Summary
  5. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 1 December 2009 to 23 February 2010):

  1. Travel Insurance Policy Wording
  2. Backpacker Policy Wording
  3. Travel Insurance Policy Summary
  4. Backpacker Policy Summary
  5. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 21 July 2009 to 30 November 2009):

If your policy number starts 62------/37-----/304------:

  1. Travel Insurance Policy Wording
  2. Backpacker Policy Wording
  3. Travel Insurance Policy Summary
  4. Backpacker Policy Summary
  5. Terms of Business

If your policy number starts 61------/36-----/303------:

  1. Travel Insurance Policy Wording
  2. Addendum - Scheduled Airline Failure Cover
  3. Backpacker Policy Wording
  4. Travel Insurance Policy Summary
  5. Backpacker Policy Summary
  6. Terms of Business

If your policy number starts 66------/67------:

Please contact us if you need a copy of your Policy Wording.

Previous Travel Insurance Policy Wordings (purchased 20 July 2009 or before):

Please contact us if you need a copy of your policy wording.

Hard copies of historical policy wordings can be provided upon request. Please call 0333 300 0029. Opening hours are from 8am-8pm, Monday to Friday, and 8am-6pm on weekends.

If you would like to discuss any issue relating to policy wordings prior to 1st December 2015, then please call 0333 300 0029. We are open Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays, and

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Open Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays.
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