Historical Policy Wordings

Here you can find all of our important documents, with travel insurance Policy Wordings dating from 21 July 2009 up to our current versions.

The policy documents are available in English.

Hard copies of historical policy wordings can be provided upon request. Please call 0333 300 0029. Opening hours are from 8am-8pm, Monday to Friday, and 8am-6pm on weekends.

Current Travel Insurance Policy Wordings (Purchased from 1st December 2015 onwards):

  1. New Travel Insurance Policy Wordings

Previous Travel Insurance Policy Wordings (Purchased from 3rd December 2014 to 1st December 2015):

  1. Single Trip Travel Insurance Policy Wording
  2. Single Trip Travel Insurance Policy Summary
  3. Annual Multi-Trip Travel Insurance Policy Wording
  4. Annual Multi-Trip Travel Insurance Policy Summary
  5. UK Day & Break Policy Wording
  6. UK Day & Break Policy Summary
  7. Backpacker Travel Insurance Policy Wording
  8. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 12 June 2014 to 02 December 2014):

  1. Annual Multi-Trip Travel Insurance Policy Wording
  2. Annual Multi-Trip Travel Insurance Policy Summary
  3. UK Day & Break Policy Wording
  4. UK Day & Break Policy Summary

Previous Travel Insurance Policy Wordings (Purchased from 3 December 2012 to 11 June 2014):

  1. Single Trip Travel Insurance Policy Wording
  2. Single Trip Travel Insurance Policy Summary
  3. Annual Multi-Trip Travel Insurance Policy Wording
  4. Annual Multi-Trip Travel Insurance Policy Summary
  5. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 2 October 2012 to 2 December 2012):

  1. Single Trip Travel Insurance Policy Wording
  2. Annual Multi-Trip Travel Insurance Policy Wording
  3. Backpacker Travel Insurance Policy Wording
  4. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 1 December 2011 to 1 October 2012):

  1. Travel Insurance Policy Wording
  2. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 25 July 2011 to 30 November 2011):

  1. Travel Insurance Policy Wording
  2. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 24 March 2011 to 24 July 2011):

  1. Travel Insurance Policy Wording
  2. Travel Insurance Policy Summary
  3. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 10 November 2010 to 23 March 2011):

  1. Travel Insurance Policy Wording
  2. Backpacker Policy Wording
  3. Travel Insurance Policy Summary
  4. Backpacker Policy Summary
  5. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 24 February 2010 to 9 November 2010):

  1. Travel Insurance Policy Wording
  2. Backpacker Policy Wording
  3. Travel Insurance Policy Summary
  4. Backpacker Policy Summary
  5. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 1 December 2009 to 23 February 2010):

  1. Travel Insurance Policy Wording
  2. Backpacker Policy Wording
  3. Travel Insurance Policy Summary
  4. Backpacker Policy Summary
  5. Terms of Business

Previous Travel Insurance Policy Wordings (Purchased from 21 July 2009 to 30 November 2009):

If your policy number starts 62------/37-----/304------:

  1. Travel Insurance Policy Wording
  2. Backpacker Policy Wording
  3. Travel Insurance Policy Summary
  4. Backpacker Policy Summary
  5. Terms of Business

If your policy number starts 61------/36-----/303------:

  1. Travel Insurance Policy Wording
  2. Addendum - Scheduled Airline Failure Cover
  3. Backpacker Policy Wording
  4. Travel Insurance Policy Summary
  5. Backpacker Policy Summary
  6. Terms of Business

If your policy number starts 66------/67------:

Please contact us if you need a copy of your Policy Wording.

Previous Travel Insurance Policy Wordings (purchased 20 July 2009 or before):

Please contact us if you need a copy of your policy wording.

If you would like to discuss any issue relating to policy wordings prior to 1st December 2015, then please call 0333 300 0029. We are open 8am-8pm, Monday to Friday, and 9am-5pm at weekends.

Need help?

UK Customer Services0330 880 3600

Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 4pm.
(Calls may be monitored or recorded)

UK Emergency AssistanceContact details can be found in your policy documentation

Available 24 hours a day, every day

It's important to know.

Our insurance policies do not cover undisclosed pre-existing medical conditions, or travel to or through countries where the Foreign Office has warned against all but essential travel. Other exclusions and conditions may apply so please check the Policy Wording for details.