Our Call Centre is now working remotely you can contact us during office hours via chat or email.
Please be aware we are experiencing unprecedented demand so please be patient.
If your query is regarding a claim please click here for further details.
At Direct Travel Insurance, we are able to offer a range of policies suitable for people aged 66 years and over.
We are also able to offer cover for pre-existing medical conditions, and you can declare these using our simple online medical screening process, or you can call us and speak to one of our friendly travel team.
If you are over 66 and planning to travel with grandchildren, you can include them on an annual policy.
If you need any further clarification, please contact our Customer Service team on 0330 880 3600.
Quick Links
Need help?
UK Customer Services0330 880 3600
Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm. Sun 10am - 3pm.
(Calls may be monitored or recorded)
UK Emergency AssistanceContact details can be found in your policy documentation
Available 24 hours a day, every day
