Do you have a pre-travel helpline?

If you would like to speak to someone about your insurance before you travel, please contact us using any of the following avenues:

Call - 0300 880 3600
Email - enquiries@brokersure.com
Write to - Brokersure Ltd., Digital House, Threshelfords Business Park, Inworth Road, Feering, Colchester, CO5 9SE

For travel queries, you might find the following links useful:
The World Health Organisation (WHO) - www.who.int/en
The Foreign, Commonwealth, and Development Office (FCDO) - www.gov.uk/foreign-travel-advice
Travel Aware - www.travelaware.campaign.gov.uk
The National Health Service - www.nhs.uk/using-the-nhs/healthcare-abroad/

For specific queries relating to your holiday destination or transport, you may also wish to get in touch with your tour operator and/or transport provider. It can also be useful to research the travel requirements or restrictions at your destination.

Related FAQs

1. Policy Wordings
2. Do you have an emergency medical assistance helpline?
3. Why buy my travel insurance from you?
4. Direct Travel Insurance: Terms and Conditions