Cover Pre-Existing Medical Conditions with Direct Travel Insurance

Neurological Conditions

Travelling with neurological conditions can be more complex due to the need for managing symptoms, medications, and the unpredictability of flare-ups. Changes in environment, stress, or disruptions to routine may increase the risk of episodes, making careful planning essential.

Fortunately, travel insurance can provide peace of mind by covering any medical emergencies or unexpected treatments that might occur during your trip. With the right coverage and preparation, you can focus on enjoying your travels, knowing you're protected if any neurological issues arise while you're away from home.

These are just some of the autoimmune conditions and disorders we can cover:

• Alzheimer's
• Cerebral Palsy
• Dementia
• Epilepsy
• Febrile Seizures
• Myalgic Encephalomyelitis (ME)/Chronic Fatigue Syndrome (CFS)
• Parkinson's Disease
• Restless Leg Syndrome (Willis-Ekbom Disease)

Don’t worry if your condition is not listed above - we cover plenty more medical conditions.
* Please note that cover will vary depending on individual medical screenings.

If you are currently prescribed medication or have regular checkups or treatment, don't worry, we can still cover most conditions. Please note that additional premiums may be required, dependent on the severity of your condition. To find out if we can cover your pre-existing medical condition, proceed through the quote process - you'll be able to look up your condition using our medical screening. If you can't find your condition or you're not sure what to declare, give us a call on 0330 880 3600.

What happens if I don't declare a pre-existing medical condition?

If you do not declare a pre-existing medical condition, or other condition which falls within the medical declaration, you will not be covered to make a claim under any section of your policy. To make sure that you are appropriately covered and can make a claim if needs be, please make sure you are completing the medical section honestly and accurately for each traveller on the policy. If you have any queries, or need clarification on anything, please call out customer contact team on 0330 880 3601.

It's important to know:

1. If you have a medical condition, please make sure you disclose it when buying your policy. Direct Travel Insurance will not provide cover for undeclared medical conditions.
2. You must be 18 years old or over to purchase a policy.
3. We are unable to provide cover for countries where the Foreign, Commonwealth, and Development Office (FCDO) have advised against all, or all but essential, travel. Please visit the FCDO Foreign Travel Advice page to check the latest warnings. Alternatively, you can call them on 0207 008 5000.
4. This product is available for UK residents only.
5. Upper age limits may apply.
6. The 15% online discount will not apply to any optional, additional cover.
7. Please check our Policy Wording for full terms & conditions. If you have any questions please visit the FAQ page or contact us.

What if I am older than the maximum age?

You may be able to obtain an alternative travel insurance policy by contacting: 

British Insurance Brokers Association
Tel: 0370 950 1790 (lines open Mon-Fri, 9am-5pm)
Website: Find Insurance - BIBA

The Money Advice Service
Tel: 0800 138 7777
Website: Travel Insurance Directory | MoneyHelper