Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.
- TRAVEL INSURANCE
- COVID-19 ENHANCED COVER
- More Options
- Help & Advice
- Existing Customers
Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.
Need help?
UK Customer Services0330 880 3600*
Open Monday to Friday 9:00am to 6pm, Saturday 8:30am to 4pm and closed Sundays.
*Calls are recorded for training and quality purposes.
Other Guides
Official name: Republic of Vanuatu
Capital city: Port Vila
Languages spoken: Bislama, English, French
Population: Around 320,000
Currency: Vanuatu vatu (VUV)
Time zone: GMT+11
Driving side: Right
Climate: Hot and humid most of the year, with a rainy cyclone season from November to April
Vanuatu is a South Pacific island nation known for its volcanic landscapes, crystal-clear waters, and rich Melanesian culture. Travellers come for world-class diving, relaxed beaches, and adventurous experiences such as trekking up active volcanoes or visiting traditional villages. It’s a place where laid-back island life meets wild natural beauty.
The main risks for travellers are natural rather than political - tropical cyclones and volcanic eruptions occasionally disrupt travel. Earthquakes can also occur. While crime levels are low, petty theft does happen, especially in Port Vila.
Vanuatu consists of more than 80 islands scattered across the South Pacific, about 1,750km east of northern Australia. Its rugged terrain is dominated by mountains, volcanoes, and rainforest, fringed by sandy beaches and coral reefs. Mount Yasur on Tanna Island is one of the world’s most accessible active volcanoes.
Most travellers arrive at Bauerfield International Airport (VLI) near Port Vila, with connections to Australia, New Zealand, and other Pacific islands. Domestic flights link the main islands, while ferries and small boats serve more remote destinations. Highlights include diving the wreck of the SS President Coolidge, exploring traditional kastom villages, and enjoying pristine beaches on Espiritu Santo. Adventure seekers can trek volcanoes or swim in blue holes, while Port Vila offers a mix of markets, cafés, and waterfront views.
UK nationals can enter Vanuatu visa-free for up to 30 days. Passports should be valid for at least six months beyond the date of arrival. There is no resident British embassy in Vanuatu - consular support is provided by the British High Commission in the Solomon Islands, though local authorities can offer assistance in emergencies.
The Vanuatu vatu (VUV) is the official currency. ATMs are available in Port Vila and Luganville, but not on smaller islands, where cash is essential. Credit cards are accepted in larger hotels and restaurants, but many smaller businesses only take cash.
Medical facilities in Vanuatu are basic, especially outside Port Vila and Luganville. For serious conditions, evacuation to Australia or New Zealand may be necessary. Travel insurance with medical evacuation cover is essential. Dengue fever and other mosquito-borne diseases occur, so insect repellent is strongly recommended. Tap water may not always be safe to drink, particularly in rural areas - bottled or boiled water is advised.
Get travel insurance
Single trip travel insurance Annual multi-trip travel insurance Pre-existing medical conditions Compare travel insuranceSubscribe to our newsletter
For discounts, competitions, news, tips & more.
