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Policy & Cover Types
- Can I cancel my policy if it does not meet my needs?
- Can I extend my policy from abroad?
- Can I increase the personal possessions limit?
- Do I need to contact you every time I travel on my Annual Multi-Trip?
- Do the Annual Multi-Trip policies cover UK travel?
- Do the levels of cover apply per person, or per policy?
- Do you have a 24/7 emergency assistance service?
- How do I change my travel destination after purchase?
- How far in advance can I book a Single Trip policy?
- How many holidays can I take on an Annual Multi-Trip policy?
- Can I extend the trip duration on an Annual Multi-Trip?
- Is there an excess?
- I'll be on holiday when my Annual Multi-Trip policy expires - what do I do?
- What is a Single Trip?
- What happens when my Annual Multi-Trip policy is due to expire?
- What is Backpacker insurance?
- What is the maximum duration of a Single Trip policy?
- What is the maximum trip duration on an Annual Multi-Trip policy?
- What is not covered?
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Need help?
UK Customer Services0330 880 3600*
Open Monday to Friday 9:00am to 5pm, Saturday 8:30am to 4pm and closed Sundays
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Open 24/7
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.
