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Can I book travel insurance if I am deemed ‘unfit to travel’ by a medical professional?
We cannot offer a policy under any circumstances if you are deemed unfit to travel by any medical professional. We are also unable to offer a policy if you have a terminal or undiagnosed/unexplained medical condition or set of symptoms.
Related FAQs
- Can I purchase a policy from you if I live on the Channel Islands?
- Can you offer a discount, as I have been with you for years?
- If I buy an Annual Multi-Trip policy, am I covered straight away?
- Is buying insurance with you as safe as getting it from my travel provider?
- What do I do if I don't get my policy documents?
- When does my travel insurance start?
- When is travel insurance necessary?
- When should I buy my travel insurance?
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Need help?
Need help?
UK Customer Services0330 880 3600*
Open Monday to Friday 9:00am to 5pm, Saturday 8:30am to 4pm and closed Sundays
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.
