Direct Travel Insurance uses cookies to deliver the best web experience. By continuing to use this site, you agree that we may store cookies on your device. You can specify the conditions for storage and access cookies on your privacy settings of your browser. Please see our cookie policy for more information.

  • Direct Travel Insurance Home      Contact Us

    Contact Us

    If you would like to get in touch with us

    For your query to be directed to the right person please use the form below and select from the drop down menu the relevant option.

    Email us...

    If you are an existing customer and for us to locate your details, please provide your Policy Number and/or Post Code.

  • *Required field marked with an asterisk
    Your Full Name *

    Your Email *
    Your Policy Number

    Your Post Code

    Subject *

    Your Message *
    Important: Please do not leave sensitive data such as account and card numbers

    Tick box if you wish to opt-out of Auto-Renewal

    We'd like to keep you informed about products and services that may be of interest to you. By clicking submit you agree to the use of your information as set out in our Privacy Policy.


  • Write or call us...

    Direct Travel Insurance:
    Shoreham Airport
    West Sussex
    BN43 5FF
    Customer Services:
    Tel: 0333 300 0029
    Fax: 0845 605 2710

    For UK Day & Break cover only:
    Tel: 0333 300 0331
    Claims Services:
    Tel: 0845 603 6497

    Emergency Assistance

    If you are abroad and require urgent medical or travel assistance, assistance is available 24 hours per day, please contact us on +44 (0) 1273 747 602 or by e-mailing

    Opening Hours

    Monday to Friday 8am-8pm. Saturdays and Sundays 9am-5pm.
    Claims Assessors are available between 9am – 5pm from Monday – Friday, excluding public holidays.
    Calls may be monitored or recorded for training and quality purposes.