Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.

  1. Categories
  2. Age Limits and Age Group Definitions
  3. Company Information
  4. Destinations and Regions
  5. General Cover
  6. Health
  7. Payment
  8. Product Information
  9. Sports and Activities
  10. Wintersports/Ski

Why buy my travel insurance from you?


Is buying insurance with you as safe as getting it from my travel provider?

We are regulated by the Financial Conduct Authority, who ensure that we are conducting our business properly and that we treat our customers fairly.

We have always sourced our travel insurance products from the most professional, respected, and secure insurance companies. Though many insurers can provide travel insurance, it remains our belief to only offer products of proven quality, and we are pleased to have our policies provided by a panel of leading insurers. The companies we’ve teamed up with have a deserved reputation for quality, professionalism, and security which has been earned over the years.


Related FAQs

  1. Direct Travel Insurance: Terms and Conditions
  2. Do you have an emergency medical assistance helpline?
  3. Do you have a pre-travel helpline?
  4. Policy Wordings
  5. How do I make a claim?

Need help?

UK Customer Services0330 880 3600*

Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays

*Calls are recorded for training and monitoring purposes.

UK Emergency Assistance

Direct Travel (Allianz) - 01444 465 553 

AllSafe (Allianz) - 01444 465 553

Fit2Travel (Arch) - 01243 621 501

Freespirit (Canopius) - 0203 819 7170

Goodtogo (Red Sands) - 01444 465 573

Available 24 hours a day, every day.