06 May 2008

Direct Travel Insurance launches free medical helpline "Talking Nurses"

Direct Travel Insurance has just launched Talking Nurses, an exclusive complimentary telephone service offering professional advice to new and existing policy holders travelling abroad and in the UK.

Operated by qualified nurses, with doctor support, Talking Nurses is strictly confidential and operates 24 hours a day, year-round.

Talking Nurses provides advice and reassurance before or during a holiday or a business trip. Worried travellers can talk directly to a UK health professional about their medical issues from anywhere in the world.

Some of the benefits of this free service include:

  • Advice for families travelling with children, including vaccination advice
  • Patient drug information, including the name of medicines in the country being visited.
  • Pre and post operative treatment advice.
  • Medical advice with specific reference to aviation considerations.
  • Comprehensive information about medical conditions.
  • Advice and information on a range of lifestyle issues, such as nutrition, diet, activities and sports injuries.

Mark Shaw, Managing Director at Direct Travel Insurance, said: “Looking after our customers is paramount to us, so we wanted to offer a practical and valuable service at no additional cost. Becoming ill while you are abroad can easily spoil a holiday – you might not speak the language or know what medication you need to buy. While your travel insurance policy ensures that you will be covered for emergency medical treatment, Talking Nurses provides you with the answers to all of your non-emergency medical needs.”

Visit www.direct-travel.co.uk or call 0845 605 2700 (09:00 to 20:00 seven days a week)

  • Talking Nurses is a free service but telephone calls are charged at the national rate from the UK and landline UK call rate from abroad (+44 208 London area code)