Will my Annual policy be automatically renewed next year?

If you are an Annual Multi-Trip policyholder, we will automatically renew your policy each year unless you have advised us that you do not want your policy to be automatically renewed or you no longer meet the eligibility criteria to be a Direct Travel Insurance policyholder. We will write to you prior to the renewal date of your policy to remind you that your policy is due to be renewed.

Unless you have previously advised us that you do not want your policy to be renewed, or at renewal you have advised us that you no longer wish to renew your policy, or you are no longer eligible for cover, the renewal premiums will again be collected from your specified credit or debit card to make sure that you are always covered.

You should also be aware that we can only automatically renew your policy when:

• you have made us aware of any changes to your policy details, if any;
• the credit or debit card details we have on record have not changed; and
• the credit or debit card holder has given his or her consent for his or her card being charged at renewal.

If we are unable to auto-renew your policy we will notify you of this at least 21 days prior to your renewal date. We will through our administrative bank charge the payment details to the credit or debit card held on record for the renewal premium due.

If you wish to opt out of automatic renewal or need to tell us about any changes to your circumstances, health or insurance requirements please contact Direct Travel Insurance Customer Services by phoning 0845 605 2500 or by e-mailing autorenewal@direct-travel.co.uk