Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.
Here you can find all the Policy Wordings for the policies we sell, or have sold.
If you have any queries, give us a call on 0330 880 3600 - we're open Monday to Friday 8:30am-6pm, and Saturday 8:30am-4pm.
Historical Travel Insurance Policy Wordings
Direct Travel
Purchased 23rd October 2023 onwards:
Purchased between 25th April 2023 and 22nd October 2023:
Purchased between 27th June 2022 and 24th April 2023:
Purchased between 1st April 2022 and 26th June 2022:
Purchased between 16th March 2021 and 31st March 2022:
Direct Travel TI
Purchased 23rd October 2023 onwards:
Purchased between 25th April 2023 and 22nd October 2023:
Purchased between 27th June 2022 and 6th June 2023:
Purchased between 1st April 2022 and 26th June 2022:
Purchased between 15th March 2021 and 31st March 2022:
Direct Travel Backpacker
Purchased 23rd October 2023 onwards:
Purchased between 27th April 2023 and 22nd October 2023:
Purchased between 1st April 2022 and 26th April 2023:
Purchased between 16th March 2021 and 31st March 2022:
Cruise and High Value
Purchased 1st April 2021 onwards:
Direct2Insure
Purchased 27th June 2022 onwards:
Purchased between 1st April 2022 and 26th June 2022:
Purchased before 1st April 2022:
AllSafe
Purchased 23rd October 2023 onwards:
Purchased between 1st April 2023 and 23rd October 2023:
Purchased between 27th June 2022 and 1st April 2023:
Purchased between 1st April 2022 and 26th June 2022:
Purchased between 1st March 2022 and 7th April 2022:
Freespirit
Purchased 1st February 2024 onwards:
Purchased between 1st April 2023 and 31st January 2024:
Purchased before 1st April 2023:
Holiday Insurance
Purchased 1st February 2021 onwards:
Fit2Travel
Purchased 1st October 2023 onwards:
Purchased between 13th October 2022 and 30th September 2023:
Purchased between 31st Jan 2021 and 12th October 2022:
Goodtogo
Purchased 1st January 2024 onwards:
Purchased between 1st January 2022 and 23rd October 2023:
If you would like to discuss any issue relating to our policy wordings, then please do not hesitate to call us on 0330 880 3600.
We are open 8.30am-6pm, Monday to Friday, and 8.30am-5pm at Saturday.
Quick Links
Need help?
UK Customer Services0330 880 3600*
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.