Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.
Yes. We can confirm that we are able to offer policies to those with pre-existing medical conditions, including cancer, heart, and long-term conditions. If you have any pre-existing medical conditions, these would need to be declared for your policy to be valid. We do not have the facility to exclude these from cover. We have adapted our online quote system and medical screening process to make declaring pre-existing conditions quick and simple.
Failure to declare the correct medical conditions, or to give complete and accurate information, might result in claims being rejected, claims being refused, or cover withdrawn. Please visit our FAQ 'What is a pre-existing medical condition?' so that you can avoid this possibility.
Quick Links
Need help?
UK Customer Services0330 880 3600*
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.