If you would like to get in touch with us

For your query to be directed to the right person, please use the form below and select from the drop down menu the relevant option. Alternatively, for any quotes please call 0845 605 2700. (N.B. Please be aware that we are unable to provide quotes by email). Thank you.

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Direct Travel Insurance Customer Services or Quote: Claims Services:
Shoreham Airport
Shoreham-by-Sea
West Sussex
BN43 5FF
 Tel: 0845 605 2700
Fax: 0845 605 2710
Tel: 0845 603 6497
claims@direct-travel.co.uk

Emergency Assistance

If you are abroad and require urgent medical or travel assistance, assistance is available 24 hours per day, please contact us on +44 (0) 1273 747 602 or by e-mailing assistance@direct-travel.co.uk

Auto Renewals

If you have an annual travel insurance policy which will renew automatically and you do not wish this to happen, please tick the box above or email us at autorenewal@direct-travel.co.uk

Opening Hours:

Monday to Friday 8am-8pm. Saturdays and Sundays 9am-5pm.
Claims Assessors are available between 9am – 5pm from Monday – Friday, excluding public holidays.
Calls may be monitored or recorded for training and quality purposes.

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