For your query to be directed to the right person, please use the form below and
select from the drop down menu the relevant option. Alternatively, for any quotes
please call 0845 605 2700. (N.B. Please be aware that we are unable to provide quotes
by email). Thank you.
If you are an existing customer and for us to locate your details, please provide
your Policy Number and/or Post Code.
*Required field marked with an asterisk
Direct Travel Insurance
Customer Services or Quote:
Tel: 0845 605 2700
Fax: 0845 605 2710
For UK Day & Break cover only:
Tel: 0845 075 6659
Tel: 0845 603 6497
If you are abroad and require urgent medical or travel assistance, assistance is
available 24 hours per day, please contact us on +44 (0) 1273 747 602 or by e-mailing
If you have an annual travel insurance policy which will renew automatically and
you do not wish this to happen, please tick the box above or email us at firstname.lastname@example.org
Monday to Friday 8am-8pm. Saturdays and Sundays 9am-5pm.
Claims Assessors are available between 9am – 5pm from Monday – Friday,
excluding public holidays.
Calls may be monitored or recorded for training and quality purposes.
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