If you are asked to pay a small bill for medicines and/or outpatient treatment it is often easier to settle your bill direct, keep all receipts and claim for the costs incurred on your return home.

If your treatment is expensive or you are admitted as an in-patient, please contact our 24-hour medical emergency service as soon as possible by telephone on UK +44 (0) 1273 747 602, fax +44 (0) 870 130 1953 or email assistance@direct-travel.co.uk. They can ensure that your claim is settled directly with the hospital or medical service provider.